Maintenance & Support
Flexible expert maintenance and support for your business’s critical test, measurement, and control applications.
Managing resource to ensure it is available as required throughout each phase of a project whilst balancing other business demands can be challenging. Our skilled engineers are able to provide agile software and hardware resource as required to ensure your project meets critical deadlines and budgets.
As the highest level LabVIEW certified team in the UK you can rely on us to provide backup if a hardware engineer or software developer becomes ill or unable to complete your project for any reason.
Thanks to the Austin Consultants team for your ongoing support which allows us to seamlessly maintain and upgrade our systems without interrupting our test schedule. Your engineers are always knowledgeable and very easy to work with.
Optimising performance, utilisation and financial investment in systems is a key factor in maintaining a competitive advantage for all organisations.
To ensure you achieve maximum efficiency from your systems, we offer various levels of ongoing maintenance support, configured to meet the bespoke requirements of your applications:
- Telephone and remote technical support
- Annual hardware and system verification
- Annual software update
- On-site callout
- Spares and repairs
Comprehensive terms and conditions are tailored to meet your unique maintenance needs and outlined in a detailed agreement.
The need to reprioritise, redeploy or replace resource are just a few reasons why sometimes it can be necessary to acquire additional talent at short notice.
With practical experience across a broad range of applications and industries, our engineers are adept at project immersion. They can provide additional pragmatic and effective development and engineering resource to allow you meet delivery deadlines and manage budgets.
Flexible Pricing to Suit your Business Requirements
Time & Materials
Our experienced engineers are able to join your project team to provide consultancy, leadership, or additional resource on an hourly or daily basis. We practice open and transparent collaboration, sharing thoughts, ideas, opinions, and expectations. It’s these values that have led to our highly regarded reputation for quality.
Our price structure reflects the experience and qualifications of our technical consultants, enabling you to align calibre with your project and business requirements. Whether you require a single engineer or a combination of senior and junior developers, we will work with you to get the best and most cost-effective solution for your project.
Thanks to our collaborative culture, all our engineers can call upon the knowledge, skills, existing code, or hardware designs of the rest of the team, to ensure that your project is completed as efficiently as possible
Whether you require a fully integrated hardware and software turnkey system or a complete software re-write, we can provide you with a fixed-price quote for your solution. To limit risk and ensure that costs stay low, your quote includes a detailed breakdown, identifying potential areas for attention and steps to mitigate risk.
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